Privacy Policy

1. Introduction

Hey Drew ("we," "us," or "our") operates an AI-powered tax and bookkeeping software-as-a-service platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: First name, last name, email address, phone number, and any other information you voluntarily provide when filling out forms on our website.
• Usage Data: Information about how you access and use our website and services, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity. See the "Cookies & Tracking" section below for more details.
• Device Information: Information about the device you use to access our services, including hardware model, operating system version, and unique device identifiers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered tax and bookkeeping platform and related services.
• SMS Communications: To send you text messages (SMS) related to your account, updates, promotions, and service information if you have opted in to receive such messages.
• Marketing: With your consent, to send you promotional communications about our products, services, and offers. You may opt out at any time.
• Analytics: To analyze usage trends, monitor the effectiveness of our marketing campaigns, and improve user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address fraud, security breaches, and other harmful activity.

4. SMS Communications

If you provide your phone number and opt in to receive SMS messages from Hey Drew, the following terms apply:

• Opt-In Required: We will only send you SMS messages if you have expressly opted in by checking the SMS consent checkbox on our sign-up form.
• Message Content: SMS messages may include account notifications, service updates, promotional offers, and other information related to Hey Drew's services.
• Message Frequency: Message frequency varies depending on your account activity and our communications schedule.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from Hey Drew.
• Help: For assistance with SMS messages, reply HELP to any message or contact us at support@heydrew.com.
• No Sharing of SMS Data: We will not sell, rent, or share your phone number or SMS opt-in consent information with any third parties or affiliates for their own marketing purposes.

5. Sharing of Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and that of our users and the public.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain parts of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Opt-Out: You may opt out of receiving marketing communications, including SMS messages, at any time by following the unsubscribe instructions provided in each communication or by contacting us directly.
• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Portability: Where applicable, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@heydrew.com.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hey Drew
Email: support@heydrew.com
Phone: (800) 961-3419
Address: 90 Fort Wade Road, Ponte Vedra, FL 32081